Welcome to Washnet Professional Laundry & Dry Cleaning Services
OUR HISTORY
Established in 2008, Washnet Professional Laundry & Dry Cleaning Services (WASHNET) now has five operational centres in Lagos, Nigeria. WASHNET has carved a niche for itself in the cleaning industry; servicing individuals and corporate institutions.
Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value; thus improving our client’s operational efficiency.
OUR MISSION
Providing quality service at reasonable price. To deliver service with courteousness and promptness…unfailing commitment.
OUR VISION
To be a reference point in laundry/dry cleaning services. To be among the top three leading firms (in terms of spread and profitability) by 2020. We target minimum of a centre in all major commercial cities in Nigeria. We will grow into a well -structured family business beyond 2020.
Core Values and Culture
Our core values include:
Integrity and Ethics
Keeping promises to all stakeholders – customers and staff. Emphasis on honesty, transparency and highest degree of ethical standards, business and professional values in all interactions within and outside the organization.
Team Work
Shared vision, goals and objectives, emphasis on collective rather than individual performance and achievements to obtain the best results out of all.
Customer-Centered
Understanding of customer needs, values and expectations; meeting and exceeding customer expectations to maximize individual “customer experience” continuously.